WHY CHOOSE US? Our Store is dedicated to providing you with high-value compatible and recycled/refilled products--Ink Cartridge, Toner Cartridge. All products are strictly tested to perform superb result before delivery, reanufactured with ISO9001 & ISO14001 certified, good quality. We LOVE our customers and will always be here if you need us. This Remanufactured Ink Cartridges Replacement for 962XL ( NON-OEM ) PACKAGE INCLUDE: 1 X 962XL Black Ink Cartridge 1 X 962XL Cyan Ink Cartridge 1 X 962XL Magenta Ink Cartridge 1 X 962XL Yellow Ink Cartridge BETTER AFTER-SALE SERVICE: If you encounter any problems, please advise us for technical support, replacement and so on, we will do whatever it takes to make you happy. 100% COMPATIBILITY PRINTER: OfficeJet Pro 9010, 9012, 9015, 9018, 9020, 9025, 9026, 9027, 9028, 9029 Tips: The page yield is an estimation based on the industry standard of 5% coverage only. If you print more than 5% per page, then the page yield is significantly less. Worry-Free Warranty At here, we believe in our products. We provide replacement and refund within 3 months, covering any issues of quality. Excellent Customer Service - Prompt reply within 24 hours - Log in your Amazon Buyer Account > Click Your Account > Your Orders > Find your order and click 'Contact Seller